I've been talking with some people, customers mainly, and potential customers about implementing a new policy. That is replacement for poor performing locations.
I have been tossing around a few ideas concerning the poor performing replacement policy. At first I wanted to do it for locations that made under $8, but I think I'm going to move that to $10, nice an even.
Second, I wanted to limit the number of replacement locations and I think I still may. The reason being is I just don't know how many replacements I will be giving. And currently I just don't have the staff to handle 20 replacements a day. It also cuts greatly into my profit margin giving replacement locations.
What I think is $10 replacements and up to 30% of machines replaced. But then you have to ask, does that mean if they only buy 1 location that the replacement guarantee means nothing? I just don't know how to handle that.
Maybe I could say "For orders of 10 or more replacement locations may be granted to 30% of total locations." Any comments?
Rob
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3 comments:
Toss this idea around. I think you should keep you $31 location, however offer "Insurance" for locations. People buy the $31 location, and they have 1 year to replace it. However, they have to pay $10 to have it replaced, you give them 5 locations and they pick 1 of the 5. How does that sound?
Kyle
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